Our hardware/software platform includes a switched dialer/server combination, providing an ACD option, Message Blasting, digitally recorded verifications, and much more. The proprietary front-end software allows us to collect, edit, and return updated databases quickly and efficiently. This technology allows ABT to offer Web related services for e-commerce.

Outbound Dialing Options
· Manual dialing
· Preview dialing
· Automated, predictive dialing
· Blast messaging

Fax programs
· Mass faxing
· Fax back

Email programs
· Mass email
· Hypertext links

Inbound teleservices
· ACD (automated call distribution)
· Toll free service

Web campaigns
· High speed, wide bandwidth connections
· Agent routed

Databases
· Database Enhancement
· Electronically (field separated) via email or FTP
· Update electronically on our systems
· Return electronically via email or FTP!